“Putting service excellence into the heart of Africa” by promoting the highest professional standards in service delivery and excellence by facilitating the exchange of knowledge, skills and experience through SEAA and SEAA`s Approved Centres throughout Africa.

 

OUR VISION
OUR CREDO

We are proud to be African | We will care with passion | Serve with pride

We will act with integrity, honesty and transparency at all times, being accountable at all levels for our actions and communications with others - We will strive to deliver service excellence to our people, our customers and our visitors every day.

OUR SERVICES

  • Membership

  • SEAA - Academy Qualification

  • Customer Service Standards

  • Research and Insight​

  • ​Customer Service Blogs

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